COVID-19: We Remain Open & Committed to Providing Critical Addiction Treatment

Haymarket Center is taking precautions to ensure we are limiting the exposure of COVID-19 (coronavirus) to our patients and their families as well as staff. We are also working tirelessly to find safe ways to continue to provide substance use disorder and mental health services to our patients.

At this time, we continue to admit patients to: Medically Monitored Withdrawal Management (Detox), Residential, Intensive Outpatient, Outpatient, DUI, Recovery Home, O’Hare, Lake County, and Wrap Around services with a few exceptions. As this situation continues to evolve, we will evaluate these decisions and continue to assist those seeking services.

Below are a list of precautions and changes we are making to mitigate the exposure to this virus:

Update as of 3/25/2020

Front Door Screening

  • Staff are directed to stay at home if they begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until they recover. They are to call their immediate supervisor and human resource director and inform them of their change in condition. Human Resources will discuss benefits at that time.
  • Every person entering Haymarket Center will be screened for COVID-19 exposure. They will also have their temperatures taken.
  • Anyone who has a fever of 100.0◦F or greater will not be allowed entry and they will be asked to contact their health provider. If the individual is a staff member, they will be given a mask and gloves, and they will be asked to leave the facility immediately. Their supervisor will notify human resources.
  • All staff will have their temperatures taken both when they arrive to work and when they leave.

Training and Education Programs

  • Training and education programs have further been suspended until at least April 14. Keep watch for further updates.

Previous Update Still in Effect


  • The individual being assessed, and their accompanying family member, will be screened for recent travel and potential exposure to COVID-19 (at every entrance point of Haymarket).
  • Prospective patients who call inquiring about services at Haymarket Center will also be screened for exposure to COVID-19. If the caller answers to the affirmative, they will be referred to their medical provider.
  • Walk in assessments remain open for patients seeking admission to Haymarket Center.
  • We are looking at all patients over the age of 60 or immunosuppressed and discussing their ability to be treated in alternative settings to avoid risk exposure.


  • All Residential and Intensive Outpatient Programs (IOP) are currently open. We have suspended in-person groups and moved to tele-counseling. We are using the Zoom platform.
  • Movement on the treatment units is restricted to emergency medical appointments only. Meals are being served on the units and all non-emergent appointments will be cancelled.
  • We have suspended all visitors to the agency. This includes: family, interns, and outside support group chairpersons.
  • All staff and patients/family entering our facilities are being screened for recent travel and potential exposure to the COVID-19.
  • Patients who exhibit symptoms of respiratory infection/fever will not be allowed into program and appropriate health safety measures will be implemented.
  • Patients and any non-staff entering the building will submit to having their temperature taken. Individuals with a temperature of 100.4 or greater will be referred to their medical care provider.
  • All family sessions will be conducted via the Zoom platform.

Support Groups at Haymarket Center

  • All support groups that meet at Haymarket Center are cancelled until further notice. Step 1, 2 and 3 groups will continue on the units.

Training and Education Programs

  • All training and education programs have been suspended for two weeks, with reevaluation to occur at that time. These include:
  • Internal staff group training
  • CADC Class
  • Spring Workshops


  • Medication is still available and being ordered with DEA approval and we do not anticipate an interruption in supply. Suboxone and methadone will be administered on the units by a Haymarket Center nurse

Visiting Hours

  • We have closed to all visitors at every Haymarket Center location.


  • In addition to our normal cleaning processes, our staff is regularly cleaning frequently touched surfaces throughout the day and night.
  • Hand hygiene procedures are being monitored for staff and patients.
  • Our staff have Personal Protective Equipment (PPE) available when use is warranted.

Our mission at Haymarket Center is to provide safe, seamless and personal substance use disorder and mental health treatment to those in need and we will continue to uphold this mission unless the safety of our patients and staff is at risk.

As things change, we will keep you informed regarding our programs and services.